FAQ
How can we help you?
About Us
What are your Terms and Conditions?
As soon as you place your order we begin processing it as long as it is during normal business hours. If there is an urgent request please call us at 712-339-3477.
Shipping & Returns
How can I ship my order?
You can choose to ship your order for a flat rate at check out.
How can I check the status of my order?
You should receive an email confirmation that your order has been placed, followed by notification to schedule a pick up date & time at the warehouse. If you have any questions, please call us at 712-339-3477.
How do I return defective goods?
Please contact us directly by email (sales@lakesfoods.com) or by phone (712-339-3477).
Your Account & Orders
How do I cancel or change my order?
Please contact us directly by email (sales@lakesfoods.com) or by phone (712-339-3477) and we can assist you with any adjustments to your order.
How long will it take me to get my order?
You will receive email confirmation that your order has been placed along with a notification to schedule a pick up date & time at the warehouse.
Payments
How can I pay for my order?
Pay by credit card or check at time of purchase.